Audible SuperPack.™ brings a new level of customer service when buying premium HiFi or AV equipment online. Any product listed as an 'Audible SuperPack.™' product comes with the following benefits FREE OF CHARGE.
We know how important it is your purchase is delivered with care & attention. The only way to guarantee this is by delivering it ourselves; traveling from point A to point B in one vehicle by someone who cares. That's why all Audible SuperPack products are delivered directly by a member of the Audible team (England & Wales only).
Your delicate new HiFi or AV purchase won't sit in a parcel courier's warehouse, get loaded on and off multiple vehicles or go near one of the dreaded conveyor belts during the crucial journey to you.
We are happy to hand deliver in person outside England & Wales however there will be an additional charge for this. Please contact us with your specific requirements.
As we are delivering the item to your home in person, we will also be on hand to connect it all up for you. This includes calibration / positioning, setup & integration with an existing home network (where required) - and of course we can take you through all the main features to ensure you get the most out of your new purchase. A personal & efficient service delivered nationwide.
As an Audible SuperPack customer you will enjoy peace of mind long after the standard manufacturers warranty has expired. We will ensure manufacturing defects are put right for a period of 5 years from point of purchase* - all we ask is that you keep the original packaging to ensure the item is protected during transport to and from our service centre.
Purchase a product from us today and when you wish to trade in for an equivalent or higher model, we will buy back your existing equipment at 10% more than the prevailing market value. The scheme covers you for up to 5 years from the point of purchase and we use eBay to determine the prevailing market value at the time, keeping things simple and transparent.
No product is future proof, however with our unique buy-back scheme you can be confident that upgrading when the time comes is going to be simple, transparent & cost effective with Audible SuperPack. All we ask is that the equipment is in kept in good condition with the original box, packaging and accessories.
SuperPack Terms & Conditions.
Hand delivery & setup / calibration are free for delivery addresses within England & Wales, other addresses may incur additional charges. Setup and calibration only, please contact us if you require installation (running cables in walls etc.) as this will incur additional charges.
Audible warranty coverage begins when the manufacturer warranty ends, total warranty period (manufacturer and Audible inclusive) no greater than 5 years from point of purchase.
Original packaging is required and forms part of the Audible warranty entitlement. The warranty does not cover user neglect / abuse / misuse / accidental damage or any fault resulting from natural and/or man made disaster (eg. flooding, fire, storm damage, power surges). Audible Warranty is NOT an insurance policy and covers the goods purchased against fault/manufacturing defect only. No consequential loss, damage or hardship will be accepted.
The Audible Buy-Back Guarantee is only valid if trading your equipment in against a purchase of equivalent or upgraded model and can be acted upon anytime within 5 years from point of purchase. At time of trade in the market value will be calculated on average eBay sold listings value for the preceeding 3 months only. 10% is then added to this figure to arrive at the trade in value.
Amendments to these terms are not accepted.